FAQ

FAQ

Frequently Asked Questions

Your Coffee and Espresso Solutions, Explained

Welcome to our FAQ page, where we aim to provide answers to the questions you might have about our services, equipment, and how we can enhance your coffee and espresso experience. If you don't find the answer you're looking for here, please don't hesitate to contact us directly at (305) 345-2832.

  • 1. What areas do you serve?

    We proudly serve businesses in Dade County, Broward County, and Palm Beach County. If you're located in these areas, we're here to meet your coffee and espresso needs.

  • 2. What types of machines do you service?

    Our licensed technicians are trained to service and repair virtually any brand of coffee, cappuccino, and espresso machines. Whether you have a traditional espresso machine, a commercial coffee brewer, or a sophisticated automatic espresso machine, we've got you covered.

  • 3. Do you sell equipment as well?

    Yes, we offer an extensive range of high-quality coffee, cappuccino, and espresso machines from top manufacturers. We guide you through the selection process and provide seamless installation.

  • 4. What are ancillary products, and why are they important?

    Ancillary products are accessories and equipment that complement your coffee and tea service. They include items like steaming pitchers, thermometers, espresso tampers, and servers. These products are essential for achieving the perfect brew and enhancing the overall experience for your customers.

  • 5. Why is water filtration important for coffee and espresso machines?

    Water quality is critical to the taste and performance of your coffee and espresso. Our specialized water filtration systems are designed to optimize the purity and taste of your water, ensuring every cup is exceptional.

  • 6. What are refurbished machines, and are they reliable?

    Refurbished machines are pre-owned machines that have been expertly restored to factory standards. They undergo thorough testing and servicing to ensure they perform like new. Rest assured, our refurbished machines offer reliable performance and excellent value.

  • 7. Do you provide emergency services?

    Yes, we understand that equipment breakdowns can happen at any time. That's why we offer 24/7 emergency service to minimize disruptions to your business.

  • 8. How do your manufacturer partnerships benefit customers?

    Our strong relationships with major manufacturers allow us to provide you with the best equipment and parts available. When you purchase through us, we fulfill the manufacturer's warranty, and after that, we charge by the hour for any additional services.

  • 9. How can I get in touch with Sterling Gourmet Products?

    You can reach us by calling (305) 345-2832, or you can fill out the contact form on our Contact Us page. We're here to assist you with your coffee and espresso needs.

  • 10. What types of businesses do you serve?

    We cater to a wide range of businesses, including coffee bars, hotels, offices, restaurants, and more. If you value exceptional coffee and espresso service, we're here to partner with you.

We hope these FAQs provide valuable insights into our services and offerings. If you have any more questions or need further assistance, please don't hesitate to get in touch with our dedicated team. We're passionate about coffee and espresso, and we're equally passionate about serving you.

CONTACT US

Some of our Trusted Partners over the last 3 decades include:

Starbucks Corporation
Florida Power & Light
Publix
Olive Garden
Royal Caribbean
Houston's
Olive Garden
Olive Garden
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